Frequently Asked Questions

What's your turn-around time?

Our turn-around time is 21 business days. For rush orders, please contact us directly! Rush orders are subject to rush charges.

How should I submit my artwork?

We always suggest that all art work be submitted in a vector format. This is because we want the best quality possible for printing your design. We are able to vectorize your graphic for an additional fee.

What are your max print width & height?

12.9" W x 15.9" H

Do you offer samples?

We currently offer samples for orders of 100 pieces or more.

What is your minimum order?

Our minimum order for screen printing work is 24 pieces per design.

When do I pay?

We request that payment be paid 100% upfront before we begin any production work.

Do you offer refunds?

Before we begin production on any project, we send our clients a tech pack to proof and approve. For this reason, we do not offer refunds. If there is a reasonable issue with your order, we may offer a credit memo on your next purchase.